Yes. You can register and manage multiple vehicles under a single account.

You can add a new vehicle and remove an existing one at any time through the My Vehicles section.

Please note that a vehicle cannot be removed while it is associated with an active booking or subscription. In addition, a vehicle that is currently parked inside a TPS-enabled parking facility cannot be removed from your account until it has exited the parking facility and any applicable parking charges have been settled

TPS relies on Automatic Number Plate Recognition (ANPR) technology to identify vehicles. Therefore, vehicles without a permanent and valid registration plate cannot be registered in the app and cannot use TPS services.

Vehicles using test-drive, dealer, trade, temporary, or any other non-permanent registration plates are not supported and cannot be registered in the app.

To use TPS services, the vehicle must have a valid permanent registration plate that is clearly visible, in good condition, and can be reliably read by the ANPR cameras.

The subscription quantity determines how many of your registered vehicles can use the subscription simultaneously at the same parking location.

For example, if your subscription quantity is 2, two of your registered vehicles may use the subscription at the same parking facility at the same time.

Yes, provided your subscription quantity allows simultaneous use. Otherwise, only one of your registered vehicles can use the subscription at a time.

If Automatic Renewal is enabled, your subscription will be renewed automatically before it expires. Otherwise, once your subscription expires, your vehicles will no longer have subscription access, and standard parking rates will apply.

If you already have an active subscription with Automatic Renewal enabled, TPS will honor your subscription price for as long as the subscription remains active and renews successfully without interruption.

Any price changes will only apply to new subscriptions or to subscriptions where Automatic Renewal has been disabled or renewal has failed and the subscription has expired.

You can reserve a parking space directly through the app for the current day only. Bookings cannot be scheduled for future dates.

Please note that parking charges start from the moment the booking is made, not from the time you arrive at the parking facility. This ensures that your parking space remains reserved and available for your use.

Yes. You may cancel your booking at any time. However, parking charges accumulated from the booking start time until the cancellation time will still apply and are non-refundable. Any remaining booked time after the cancellation will not be charged.

If you have registered your vehicle and added a valid payment method to your account, parking charges will be calculated automatically when you exit the parking facility. The applicable parking fee will then be charged to your selected payment method without requiring any additional action from you.

If an Automatic Payment transaction fails, you must complete the payment at the on-site payment station before exiting the parking facility. The exit barrier will remain closed until the outstanding amount has been paid successfully.

If the parking facility experiences a technical issue, TPS will always prioritize allowing you to exit the parking facility safely and without unnecessary delays.

Depending on the nature of the issue, you may be allowed to exit without being charged, or you may be required to pay any charges that would normally apply to your parking session.

Under no circumstances will a technical issue prevent you from exiting the parking facility.

No. TPS services are only available at participating TPS-enabled parking facilities. Available locations can be viewed in the app.