Cloud PBX or On-premise Solutions
SOLUTIONS TO MOVE YOUR BUSINESS FORWARD
At TechnoRed Electronics, we specialize in providing security systems for homes and businesses across Cyprus. Our complete solutions include CCTV Systems, Burglar Alarms, Video Intercoms, Fire Alarms, and Access Control systems, all designed to ensure that your property is fully protected.
CONFIGURATION
& SUPPORT
We are here to help configure and change your phone system whenever you need, at no additional cost, so there are no surprise fees
MAKE BUSINESS CALLS FROM ANYWHERE
With the new cloud phone service you are not constrained to your office or even a handset. Make calls from your company number from anywhere with the PC, Android and iPhone Apps.
RUNNING RAPIDLY
You can rent the phones in one simple monthly fee and they will arrive pre-configured within 48 hours, just plug in and go.
Cloud PBX
Key Features of Cloud PBX
Hosted Infrastructure
The core infrastructure is hosted in the cloud, meaning businesses don’t need to maintain physical hardware. This reduces costs and simplifies management.
Auto-Attendant
Cloud PBX solutions often include a virtual receptionist or auto-attendant feature, directing callers to the right department or person without manual intervention.
Call Routing and Forwarding
Calls can be routed to any device (smartphone, landline, or computer) or location, ensuring that employees can take calls even when away from the office.
Voicemail to Email/Transcription
Voicemail messages are automatically sent to email as audio files or converted to text for easier access and quick response.
Advanced Call Analytics
Provides detailed reports on call durations, wait times, dropped calls, and other metrics, helping businesses optimize their communication strategy.
Mobile Access
Employees can access the PBX system through mobile applications, enabling work-from-anywhere flexibility.
Advantages of Cloud PBX
Cost Efficiency
With no need for upfront investments in hardware or ongoing maintenance costs, Cloud PBX is a more affordable option for businesses, especially small and medium enterprises (SMEs).
Flexibility and Mobility
Employees can work from any location with access to a stable internet connection, which supports remote work and improves productivity.
Improved Business Continuity
Since the system is cloud-based, it ensures minimal disruption during unforeseen events (e.g., power outages, natural disasters), as communication can continue remotely.
Failover and Disaster Recovery
In the event of internet or power outages at your premises, Cloud PBX systems can automatically transfer calls to mobile phones or backup numbers, ensuring business continuity and preventing loss of any important calls.
Quick Setup and Deployment
Unlike traditional PBX systems, which can take time to install and configure, cloud-based systems are quick to set up and deploy.
Automatic Updates and Maintenance
Providers manage the updates and maintenance of the system, ensuring that businesses always have access to the latest features and security patches.
In summary, Cloud PBX systems provide flexibility, cost savings, and enhanced mobility while offering advanced features to meet modern business communication needs.
Key Features of Local PBX
On-Premises Hardware
Local PBX systems require physical servers installed at the business site, providing full control over the system.
Scalability
PBX systems are highly scalable, allowing businesses to easily add or remove phone lines based on their current needs, which makes it suitable for growing businesses.
Auto-Attendant
PBX solutions often include a virtual receptionist or auto-attendant feature, directing callers to the right department or person without manual intervention.
Call Routing and Forwarding
Calls can be routed to any device (smartphone, landline, or computer) or location, ensuring that employees can take calls even when away from the office.
Voicemail to Email/Transcription
Voicemail messages are automatically sent to email as audio files or converted to text for easier access and quick response.
Advanced Call Analytics
Provides detailed reports on call durations, wait times, dropped calls, and other metrics, helping businesses optimize their communication strategy.
In summary, a local PBX is often a better option for large companies with extensive internal communication needs. These businesses usually have numerous extensions, and can support the necessary infrastructure, including redundant internet providers, backup power systems (UPS), and technical staff to manage the PBX. A local PBX allows such companies to maintain complete control over their communication system, ensuring high availability, even during internet outages, and offers long-term cost savings without recurring cloud subscription fees.
All-in-One Telephony System
With our All-in-One PBX telephony system, managing your entire communications
system has never been easier.
Types of numbers we can offer
Geographically Fixed Numbers
Select from our stock number range or keep your own number and we shall transfer it to our network. There is no risk in losing your current number(s).
Premium Numbers
These telephone numbers are used for special services eg. A charity line. These numbers in Cyprus usually range from 900xxxxx or 909xxxxx.
Toll-Free Numbers
These numbers are useful for customer services and telemarketing. They allow callers to get in touch with businesses and/or individuals complimentary. The charge for using a toll free number is paid by the toll free subscriber instead of the person calling.
Single Number Service
These numbers are easy to remember numbers that help attract and retain customers. All customers can be serviced from a single point. They are particularly useful for service providers such as taxis, fast food chains, breakdown services and courier services. The number range for this service in Cyprus is 77xxxxxx.
Faxless Send and receive Fax, effortless
You do not need a fax machine anymore.
The FaxLess service, is cost efficient and eco-friendly, since no paper or ink, are needed. This service, provides you access to a portal, where you can log in with your username and password.
The FaxLess is linked with your fax number, associated to a dedicated email, from which you can send and receive faxes through the portal.
You can manage all your faxes tasks, from here.
Your company can benefit the FaxLess service and go paperless today.
FEATURES OF A PBX SYSTEM
An up to date business central phone system can improve the way you work, it can save you time, increase your revenue, staff productivity and ultimately improve your profitability. Some of the functions and features that will benefit your business can be auto attendant, auto receptionist , queue and more…
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Mobile extensions
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Remote workers
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Interactive Voice Response (IVR)
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Voicemail to Email
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Music on Hold
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Call Forwarding
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Call Monitoring
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Fax to Email
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Queue
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Day and Night Mode
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Speed dials
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Call Diversions
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Call Recording
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Auto attendant
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White/Black List
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Conference
Basic Plan
Cloud PBX-
Up to 5 Extensions
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4 Concurrent calls
Standard Plan
Cloud PBX-
Up to 10 Extensions
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8 Concurrent Calls
Custom Plan
Cloud PBX-
For larger or specialized businesses with unique needs, customize your PBX solution. Contact us for tailored pricing and features.
Would you like to start a project with us?
TechnoRed Electronics has the knowledge and the infrastructure to provide high quality services. By investing in both human resources and equipment, our company has developed a Quality Assurance System to offer its customers high quality services
