TPS Mobile App Privacy Policy

1. Introduction

This Privacy Policy explains how TechnoRed Electronics Ltd ("TPS", "we", "our", or "us") collects, uses, stores, and protects personal data when you use the TPS Mobile App, TPS website, and related services.

By using the TPS platform, you acknowledge that your personal data may be processed as described in this Privacy Policy.

 

2. Data Controller

TechnoRed Electronics Ltd

Nicosia, Cyprus

Email: info@technored.com.cy

Website: www.technored.com.cy

 

3. Information We Collect

Account Information

When you create an account, we may collect:

• First name

• Last name

• Email address

• Telephone number

• Password (stored in encrypted form)

Vehicle Information

We may collect:

• Vehicle registration number

• Vehicle type

• Vehicle ownership status

• Rental/shared vehicle information where applicable

Parking Activity Information

We may collect:

• Parking entries and exits

• Parking session history

• Booking history

• Subscription history

• Parking facility usage records

• Payment transaction records

Payment Information

TPS does not store full payment card details.

Payment information is processed by authorized payment providers and may include:

• Payment transaction references

• Payment status

• Card token references

• Billing information where required

Device Information

We may collect:

• Device type

• Operating system version

• Mobile application version

• Device identifiers

• IP address

• Log information

Location Information

Where required for service functionality, TPS may collect:

• GPS location information

• Parking facility location interactions

• Location-related service requests

Location services may be disabled by the user, although certain features may not function correctly.

 

4. How We Use Your Information

We use personal data to:

• Create and manage user accounts

• Process parking transactions

• Manage bookings

• Manage subscriptions

• Process payments

• Provide customer support

• Detect fraud and misuse

• Improve platform performance

• Comply with legal obligations

• Send service-related notifications

 

5. ANPR and Vehicle Recognition

TPS and participating parking facilities use Automatic Number Plate Recognition (ANPR) technology.

Vehicle registration numbers captured by cameras may be processed to:

• Authorize vehicle entry and exit

• Calculate parking fees

• Verify subscriptions and bookings

• Prevent fraud and misuse

• Maintain parking facility security

ANPR records may include:

• Vehicle registration number

• Date and time of entry

• Date and time of exit

• Parking location

 

6. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

• User consent where required

 

7. Sharing of Information

TPS may share personal data with:

Parking Operators

TPS may share vehicle registration numbers, booking information, subscription status, parking transaction records, and payment status with the relevant Parking Operator for the purpose of:

• Managing parking access

• Calculating parking charges

• Validating bookings and subscriptions

• Enforcing parking facility rules

• Resolving disputes

• Providing customer support

Payment Service Providers

For payment processing and fraud prevention.

Technology Service Providers

Including:

• Cloud hosting providers

• Analytics providers

• Customer support platforms

• Notification service providers

Authorities

Where required by law, regulation, court order, or lawful request.

 

8. Data Retention

We retain personal data only for as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Retention periods may vary depending on the type of data and applicable legal requirements.

 

9. Data Security

TPS implements reasonable technical and organizational measures to protect personal data, including:

• Encryption

• Secure communication channels

• Access controls

• Security monitoring

• Authentication controls

No system can guarantee absolute security.

 

10. User Rights

Under the GDPR, users may have the right to:

• Access personal data

• Correct inaccurate information

• Delete personal data

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent where applicable

Requests may be submitted using the contact details provided in this Policy.

 

11. Marketing Communications

TPS may send marketing communications only where permitted by applicable law or where consent has been provided.

Users may unsubscribe from marketing communications at any time.

Service-related notifications may continue to be sent even if marketing communications are disabled.

 

12. Data Storage and Processing

Personal data is processed and stored only as necessary for the operation of the TPS platform and related services.

TPS does not sell, rent, or transfer personal data to third parties except as described in this Privacy Policy and where necessary for the provision of services, payment processing, legal compliance, or at the user's request.

TPS takes reasonable measures to ensure that all personal data is handled securely and in accordance with applicable data protection laws.

 

13. Children's Privacy

TPS services are not intended for individuals under 18 years of age.

TPS does not knowingly collect personal information from children.

 

14. Cookies and Similar Technologies

TPS websites may use cookies and similar technologies to:

• Improve user experience

• Maintain security

• Analyze website performance

• Support platform functionality

Additional details are provided in the TPS Cookie Policy.

 

15. Third-Party Services

TPS may contain links to third-party services, websites, or payment platforms.

TPS is not responsible for the privacy practices of third-party services.

Users should review the privacy policies of those providers separately.

 

16. Changes to This Privacy Policy

TPS may update this Privacy Policy periodically.

Updates will be published through the TPS platform or website.

Continued use of TPS services after publication constitutes acknowledgment of the updated Privacy Policy.

 

17. Contact Information

For privacy-related inquiries or data protection requests:

TechnoRed Electronics Ltd

Nicosia, Cyprus

Email: info@technored.com.cy

Website: www.technored.com.cy